Privacy Policy

1. Who We Are

Elevate Grads is a career platform for graduates. We help graduates find UK employers who hold visa sponsor licences by analysing CVs and matching them to the Home Office Register. Our contact email is hello@elevategrads.co.uk.

2. What Data We Collect

When you use our platform, we may collect:

• CV / Resume data: The document you upload for analysis, including personal details (name, email, phone), education history, work experience, and skills.
• Usage data: How you interact with the platform (pages visited, features used, analysis results).
• Technical data: Browser type, device information, and IP address collected automatically for security and performance purposes.

3. How We Use Your Data

• To analyse your CV and match you with suitable UK employers.
• To generate personalised career advice and employability assessments.
• To improve our AI models and matching accuracy.
• To provide customer support and respond to your enquiries.

4. AI Processing

Your CV is processed by AI language models to extract structured career information. This processing is automated and is necessary to provide our core service. AI-generated outputs (employer matches, career advice, employability scores) are estimates and should not be treated as guaranteed outcomes. All AI-generated content requires your review before use.

5. Data Sharing

We do not sell your personal data. We may share data with:

• AI service providers (for CV analysis) — under strict data processing agreements.
• Hosting providers (for platform infrastructure) — data stored securely with encryption at rest and in transit.

We do not share your CV or personal data with employers, recruiters, or any third party without your explicit consent.

6. Data Retention

CV data is processed in real time and cached temporarily to improve performance. Cached data is automatically purged periodically. You may request deletion of your data at any time by contacting us at hello@elevategrads.co.uk.

7. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability — receive your data in a common format.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at hello@elevategrads.co.uk.

8. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS), encrypted storage, access controls, and regular security reviews. No system is 100% secure, but we take reasonable steps to protect your information.

9. Cookies

Our website uses minimal essential cookies for basic functionality. We do not use tracking or advertising cookies. No user accounts or authentication are required to use the service.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the platform. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests, contact us at: hello@elevategrads.co.uk